Shipping and Refunds Policy
Shipping & Returns Policy
Effective Date: August 24, 2025
At JoesTravelTees.com, we want you to enjoy a smooth and reliable shopping experience. Please review our shipping and return policies below.
Shipping Policy
Processing Time: Orders are typically processed within 2–4 business days after payment is received.
Shipping Times: Delivery within the U.S. usually takes 5–10 business days, depending on your location. International orders may take longer.
Shipping Rates: Shipping costs are calculated at checkout and vary by destination.
Order Tracking: Once your order ships, you will receive a tracking number by email.
Delays: While we strive to deliver on time, shipping times may vary due to carrier delays, holidays, or other factors beyond our control.
Returns Policy
Eligibility: Yes, we accept returns within 30 days of purchase for items in their original condition, unused, and unwashed.
Exclusions: Personalized, custom, or clearance items are not eligible for return unless defective or damaged.
Process:
Contact us at [Insert Business Email] to initiate a return.
We’ll provide return instructions and the return shipping address.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds: Refunds are issued to the original payment method within 5–7 business days of receiving the returned item.
Exchanges: At this time, we do not offer direct exchanges. If you’d like a different size or design, please place a new order.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We will provide a replacement at no additional cost.
Contact Us
For any questions about shipping or returns, reach out to us here.
JoesTravelTees.com